Fidelity Security Services manages the security for Vaal Mall.
Security Control Number: 016 910 0108 security@vaalmallshopping.co.za
Security Tips
If your sixth sense alerts you to danger, listen to it and turn around or get to safe place. Inform a security guard in the area.
Do not leave your handbag, cellular phone or parcels unattended.
Keep your handbag zipped up or closed to ensure that people cannot walk pass and take your belongings from your bag.
Men should not carry their wallets in their back pockets.
Always know where your kids are.
Teach your children to recognize security guards in the mall and teach them to approach them and ask for assistance.
Ensure that your children know a contact number of a family member or alternatively write it on their arm or hand.
Check your car before you get in to make sure no-one is in it.
Parents Responsibility
Make note of what entrance you use.
Highlight a beacon/marker for your children
Make sure you keep eye contact at all times
Make sure you remember what your children are wearing
Provide them with your contact number
Should you lose your child: Stay near the place where you last saw
the child; talk to the nearest security guard; phone the lost child number;
follow instructions from the security guard.
Children
Ensure you remember what entrance you came in at
Go to the marker that was highlighted
Consult with the closest security officer
Provide the security officer with your parents contact number
Do not walk around, remain at the beacon/ marker point.
Parking
Vaal Mall has approximately 2,800 secure parking bays.
The parking area is patrolled by Franmann Services.
